When are you open?
Warehouse 31 will reopen September 30, 2010. View our Calendar for dates and times.

What time do you open/close?
The box office will open at 6pm on days that Warehouse 31 is open.  The Roadkill Café will also open at 6pm.  The haunted trail, RIGAMORTIS, opens at sundown.  We stop selling tickets at 11pm on weeknights and midnight on weekends.

How do I get to Warehouse 31?
Please visit our directions area for maps and directions to Warehouse 31.

How big is Warehouse 31?
Warehouse 31 is 18,000 square feet of blood-curdling terror and usually takes between 25 to 30 minutes, depending on how fast you can run.

Will the monsters grab me/touch me/hurt me?
No. We are a "non-contact" haunted attraction, which means our monsters are told not to touch guests.

How do I get tickets?
Tickets may be purchased in advance through Ticketmaster or at Warehouse 31. Visit our Ticket Section for more ticket information, including Group Ticket Sales.

What happens if I touch/hit a creature?
There is security personnel throughout the warehouse that will be notified of your actions. Depending on the severity, you will be removed from the warehouse.  Please keep your hands to yourself.

Where do I park?
Plenty of parking is adjacent to Warehouse 31. The cost is $3 per car.

Do you take credit cards?
The box office and vendors only accept cash at Warehouse 31.  There will be ATMs on-site.  To use a credit card, purchase advance tickets through Ticketmaster.

What is the usual wait in line?
Depends on several factors including the time and the day. The least amount of waiting time is on weekdays (Sun-Wed) or any day before 8 PM.

Is there an age limit?
No. Enter at your own risk. No refunds.

How much does it cost?
Please visit our tickets area.

Can I Bring A Camera, Tape-Recorder, Camcorder?
Sorry, no. It is our policy to confiscate all recording equipment before taking a tour through Warehouse 31. No exceptions. Best to leave it at home.

What if it rains?
The haunted trail, Rigamortis, is completely indoors. The Roadkill Café is outdoors and covered by a tent.

Is Warehouse 31 wheelchair accessible?
Yes, although some parts of the trail do include very tight passageways.

Should someone who is pregnant go through?
It is not recommended, but we leave it up to you.

Do you use Smoke Machines and Strobes?
Yep.. And lasers, blacklights, hundreds of speakers, surround sound systems and more!

How do I get to work at Warehouse 31?
Visit our employment area to sign up and you will be notified about auditions.

Are there any other rules I need to know about?

• No outside food or beverage
• No bottles or cans
• No weapons or firearms
• No illegal substances
• No laser pointers, beach balls, frisbees etc
• Smoking NOT allowed inside the Warehouse.
• There is a designated smoking area outside the building.
  

I still have a question.
You can contact Warehouse 31 here.