Questions

Warehouse31 consists of 2 Attractions – Rigamortis and the 3D Experience
Please visit the calendar / hours section of our website by clicking here.

THE BOX OFFICE WILL OPEN AT 6:30 PM ON WAREHOUSE 31 OPEN DAYS. THE MONSTER MIDWAY WILL ALSO OPEN AT 6:30 PM

WE WILL START SENDING GUESTS THROUGH THE ATTRACTION AT APPROXIMATELY 7:00PM

Please visit our directions area for maps and directions to Warehouse31
Absolutely. However, for your safety we ask that you do not wear any masks, nor bring any "props" that you need to carry (such as a knives, canes, etc.) In addition, keep in mind that whatever you wear should be easy to move in and there is no place to "store" the costume when you go through one of the attractions.
All attractions of Warehouse 31 are located indoors and twist and turn through nearly 30,000 square feet.
No. We are a “non-contact” haunted attraction, which means our monsters are told not to touch our guests. However, our guests are also told not to touch our monsters.
There are security personnel throughout the warehouse that will be notified of your actions. Depending on the severity, you could be removed from the warehouse and handed over to the Pelham Police Department. Please keep your hands to yourself.
TICKETS ARE NOW ON SALE AND AVAILABLE AT EVENTBRITE OR AT THE BOX OFFICE ON NIGHTS THAT WAREHOUSE 31 IS OPEN. CLICK HERE FOR TICKETS.
Plenty of Secure Parking is available on our property.
The box office accepts credit cards. However, the food and merchandise vendors only accept cash. ATM machines will be available on site. Credit cards can also be used to purchase tickets online.
This depends on several factors including the time and the day. The shortest waiting time is on weekdays Sunday through Wednesday or any day before 8 PM. Be advised the wait time is much longer on Friday and Saturday nights and could possibly be two hours. You may also wish to purchase your tickets online to avoid waiting in a long box office line.
Do to the intensity of Warehouse 31 we recommend ages 12 and older, however, when children are accompanied by a parent or legal guardian it is up to their discretion.
Yes, you can purchase food and drinks at the Monster Midway. Beer is also available for those who are over 21 and have a valid ID.
In the outside areas of Warehouse 31 we do allow pictures and video recording. However, once it is time to make your trip through the inside of Warehouse 31 absolutely no pictures or audio or video recording will be allowed. If you are caught breaking this policy your device will be confiscated and presented to the police officer on property. All warehouse31 material must be deleted before you will be allowed to retrieve your device.
All Warehouse 31 haunted attractions are located indoors, however, the waiting areas are located outside. There are a couple of covered spaces within the waiting area/Monster Midway but once they are full then outside is the only option. In cases of severe weather guests will be asked to return to their vehicles or seek shelter in a safe area until the threat has passed.
Yes, We pride ourselves on trying to make sure our guests with disabilities feel just as welcome and Terrified as everyone else.
Warehouse 31 uses strobe lights, loud noises, fog, tight spaces, and in some cases no lights at all. Women who are pregnant and individuals who suffer from heart conditions, high blood pressure, asthma, seizures, light sensitivity, claustrophobia, or any other health condition that could be aggravated by the special effects should consider this warning before purchasing a ticket. We are not responsible for lost or damaged items in the attraction or around the building, including the parking areas. Purchase of a ticket to this attraction is considered acknowledgment of these warnings as well as the assumption of any and all risks associated with entering this attraction. There are absolutely NO REFUNDS after you purchase a ticket, even if you do not enter the attraction.
Yes… And lasers, black lights, hundreds of speakers, surround sound systems, loud noises, moving objects and much more!
Please visit our employment area of the website to sign up and you will be notified about auditions/interviews.
  • No outside food or beverage
  • No bottles or cans
  • No weapons, firearms, or knives
  • No outside alcohol, or illegal substances
  • No laser pointers, beach balls, frisbees etc
  • Smoking is not allowed inside of the warehouse. However, a designated smoking area will be provided in the outside waiting areas.